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Reset your Username or Password

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Reset your Username or Password

You might have blocked your Online Banking Profile.

In order to unblock your profile, reset your username and password.

Activate your Online Banking profile


This is a free service which can easily be activated from your Online Banking profile in 4 easy steps.

  1. Select 'My Bank Accounts', then 'Menu' and then 'Email Statements' under 'Statements'.
  2. Select the appropriate account/s of which you require the statements to be delivered to you via email.
  3. Enter the primary email address to which you'd like the statements to be sent to.
  4. Select the formats you would prefer to receive your statements in (account dependent) - PDF or both PDF and CSV (plain text).

Email statements


Prompt, consistent + secure every month

With email statements, you get your statements faster than paper statements.

What's hot


Save money!

You can download, save and print your statements - no postal charges.

Easy to store

You can keep the email statements safely on your PC until they are required.



Easy to file

It is easier to file an electronic statement versus a paper statement.



More secure

Email statements are more secure than paper statements as paper statements can be lost in the post.