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ATM security


Contact numbers for reporting
ATM related incidents (24 hour)

SA only
0800 110 132

Damaged or stolen cards
087 575 9406

Account claim forms

Credit card fraud claim form [0.678 KB]

Debit card fraud claim form [0.690 KB]

Card skimming


24 hour single fraud line

SA only
087 575 9444

Outside SA
+27 11 369 2924

Account claim forms

Credit card fraud claim form [0.678 KB]

Debit card fraud claim form [0.690 KB]

Online fraud


24 hour single fraud line

SA only
087 575 9444

Outside SA
+27 11 369 2924

Account claim forms

Credit card fraud claim form [0.678 KB]

Debit card fraud claim form [0.690 KB]

Shoulder surfing


24 hour single fraud line

SA only
087 575 9444

Outside SA
+27 11 369 2924

Account claim forms

Credit card fraud claim form [0.678 KB]

Debit card fraud claim form [0.690 KB]

Identity theft


24 hour single fraud line

SA only
087 575 9444

SA Fraud Prevention Service
0860 101 248

Email
www.safps.org.za

Outside SA
+27 11 369 2924

Credit card fraud claim form [0.678 KB]

Debit card fraud claim form [0.690 KB]

Scams


24 hour single fraud line

SA only
087 575 9444

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Email
bchotline@fnb.co.za

South African Police Services
419scam@saps.org.za

Outside SA
+27 11 369 2924

Credit card fraud claim form [0.678 KB]

Debit card fraud claim form [0.690 KB]

Lost or stolen cards


087 575 9406

24 hour single fraud line

SA only
087 575 9444

Outside SA
+27 11 369 2924

SIM swap


087 575 9406

24 hour single fraud line

SA only
087 575 9444

Outside SA
+27 11 369 2924

Fraud prevention + security


FNB Security Centre provides you, with the comprehensive information you need to protect yourself against fraudsters and simplifies the process for you to report a fraud incident.

Understanding fraud


Preventing fraud