How this scam works
- It is vitally important that you never give your Online Banking username and/or password to anyone.
- Never give your One Time PIN (OTP) to anyone.
- Never click on links in emails claiming to be from FNB (we never send links in our correspondence).
- Always type in www.fnbci.co.uk in your browser.
- Be cautious of company names with web-based email addresses, e.g., junkmail@yahoo.com, @hotmail.com, @gmail.com, @ymail.com.
- Review your transactions regularly.
- Don't expect to be selected as a winner if you haven't participated in the lottery or other competitions.
- When in doubt, notify us.
- Never save your passwords to your browsers
Remember:
FNB consultants may ask you for the following details to verify your FNB account.
- Your name
- ID number
- Contact number
Do note that FNB will never, under any circumstances, ask you for your username and password for your banking profile.
