Product Rates

Current and Savings Accounts

Pricing Guide

Overview

Important contact details

Contact us

Tools

Software Downloads

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Username

Password

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Example of how remote access works

 

Protect yourself

Use these tips to protect yourself against scams

Dos and don'ts of
digital banking


Keep your banking
secure with these tips

  • It is vitally important that you never give your Online Banking username and/or password to anyone.
  • Never give your One Time PIN (OTP) to anyone.
  • Never click on links in emails claiming to be from FNB (we never send links in our correspondence).
  • Always type in www.fnbci.co.uk in your browser.
  • Be cautious of company names with web-based email addresses, e.g., junkmail@yahoo.com, @hotmail.com, @gmail.com, @ymail.com.
  • Review your transactions regularly.
  • Don't expect to be selected as a winner if you haven't participated in the lottery or other competitions.
  • When in doubt, notify us.
  • Never save your passwords to your browsers

Remember: FNB consultants may ask you for the following details to verify your FNB account.

  1. Your name
  2. ID number
  3. Contact number

Do note that FNB will never, under any circumstances, ask you for your username and password for your banking profile.

Security software


We take security seriously. Your privacy and safety are maintained by our tested systems and processes.

As an internet user, you must ensure that your system is up to date and that you have the latest browser and network security software downloaded onto your device to protect it against malware.