If you're not satisfied with our products, services or any experience as it may pertain to FNB Channel Islands, or wish to lay a complaint, please contact our dedicated Service Suite.
FNB Channel Island Service Suite
The FNB Channel Island Service Suite is available within the following operating hours (UK operating times and public holidays)
Mon - Fri: 06:00 - 17:00
Sat: 06:00 - 12:00
Sunday & South African public holidays: Closed - please email
info@fnbci.co.uk
Contact numbers
SA local: 087 730 6010
SA international: +27 (0)11 369 1500
UK international: +44 148 174 8138
If your complaint is unresolved after 3 months, or you are dissatisfied with our final decision as it relates to your complaint, you can approach the Channel Island Financial Ombudsman (CIFO.)
